Warranty Terms

Ceng Sheng provides a 1-year product warranty effective from the delivery date.
This warranty covers non-intentional, non-human damages and includes free repair services within the warranty period.
After the first year, repairs remain available, with costs for materials and labor borne by the customer.
We value your trust. Your feedback and support help us sustain and improve our service quality.

Privacy Policy

Effective Date: [2025/11/22]

ChengSheng, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website[ChengSheng-WPF-FUR.com], make a purchase, or use our services. By accessing or using our website, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information
When you make a purchase, submit an inquiry, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, mailing address, and payment details.

1.2 Non-Personal Information
We may also collect non-identifiable data such as IP address, browser type, device details, and browsing behavior to improve our services.

1.3 Cookies
We use cookies and similar technologies to enhance your browsing experience. You may adjust your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect in the following ways:

  1. To process and fulfill orders
  2. To communicate with you regarding purchases or inquiries
  3. To improve website functionality and user experience
  4. To send newsletters, offers, and updates (with your consent)
  5. To provide customer support

3. How We Share Your Information

We do not sell your personal information. We may share your data only with:

  1. Service providers: Third-party vendors assisting in website operations or order processing. These providers are obligated to use your data only as necessary.
  2. Legal Requirements: If required by law or to protect our rights and comply with legal processes.

4. Data Security

We implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure, and we advise caution when sharing data online.

5. Your Rights and Choices

You have the right to:

  1. Access, update, or delete your personal data
  2. Withdraw consent for marketing communications
  3. Contact us with any privacy concerns

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If you believe we have, please contact us and we will promptly remove it.

8. Changes to This Policy

We may revise this policy periodically. Updates will be posted on this page with a new effective date. Continued use of our site implies acceptance of any changes.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

ChengSheng
📧 Email: [ys23615556@gmail.com]
📞 Phone: [+886 2 2790 6475]